All sales are final. As a small business, we do not have the capital to accommodate a large volume of returns.
If something is wrong with your order,please reach out to us immediately so we can get it fixed for you.
If we are unable to resolve the issue, are fund may be issued on a case-by-case basis.
Please allow our team time to address and correct any issues before a refund is considered.

A refund may be issued for any depositas long as a CAD or diamond/stone has not yet been ordered.
Sluder & Co LLC reserves the right to deny refunds for deposits unless the company deems it necessary.
Please ensure you are ready to proceed with your purchase before we begin the procurement or custom jewelry process.

We collectemails and phone numbersfor communication and marketing purposes.
Sluder & Co LLC assures all customers that your information will never be shared, sold, or distributed to third parties.
Your personal data is secure and protected with Sluder & Co LLC.

Sluder & Co LLC accepts payments via:

JP Morgan Chase Bank payable invoices

Shopify checkout

Venmo

Zelle

For orders over $4,999, we also accept bank wire transfers to help reduce payment processing fees.

For orders over $9,999, we REQUIRE bank wire transfers or the client must pay a 2.6% fee on top of the final quote.